Dispatcher, Transportation

Join to apply for the Dispatcher role at Interstate Waste Services, Inc.

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family‑run business.

• Monday‑Friday Early morning Full‑time shift
• $65,000.00 to $75,000.00 per year
• 5+ years dispatching experience.
• Experience working with Routeware, Tower and/or Transman a plus.

Interstate Waste Services is looking for an industry experienced Dispatcher in the Transportation field for our Shelton, CT facility. The Dispatcher will utilize our fleet management software and other operating applications to monitor volumes at each Transfer Station and progress of each Driver. The Lead Dispatcher will notify Drivers of their scheduled routes, and make real‑time routing change as needed. The Lead Dispatcher must keep an open line of communication with each Transfer Station Manager as well as the Rail Fleet Manager.

The Lead Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards.

This is a new role, and the successful candidate must have experience managing both themselves and others. The Lead Dispatcher is a self‑directed role, and will be responsible for establishing and documenting procedures for live dispatching.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Establish and maintain a positive relationship with all Drivers as well as other colleagues as our depots and transfer stations.
• Ensure Drivers and trucks are being utilized to their full potential.
• Manage daily truck activity to ensure driver productivity is commensurate with hours worked.
• Set up crew sheets and notify all employees of their schedules.
• Continuously monitor hours worked and ensure DOT compliance for Drivers.
• Continuously monitor Driver performance and provide coaching as well as discipline as necessary.
• Ensure compliance with safety policies and protocols as well as federal, state and local regulations.
• Perform routine inspections on the trucks and equipment to ensure proper care and routine maintenance.
• Review Driver requests for container switches or repairs, and enter service tickets into the company database.
• Ensure any and all accidents and injuries are thoroughly documented and distribute reports to the Safety and Risk teams for follow up.
• Prepare and Deliver Regular Reports to Senior Management.

• 5+ years of Dispatching experience.
• 1+ years of live dispatching
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently.
• Demonstrated commitment to workplace safety.
• Knowledge of applicable traffic, transportation, and other laws and regulations.
• Intermediate to excellent computer skills, including Microsoft Excel.

• Fluency in Spanish
• Completion of relevant undergraduate degree or certificate program
• Experience from the sanitation industry
• Experience working with Routeware, Tower and/or Transman

We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers. We are an Equal Opportunity

Employer:

Minority/Female/Disability/Veteran.

Interstate Waste Services is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including, competitive pay, 401k benefits with company match, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays.

IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Salary Range Minimum: USD $65,000.00/Yr.

Salary Range Maximum: USD $75,000.00/Yr.

Mid-Senior level

Full-time

Management and Manufacturing

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