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Customer Account Representative

Job in Shelton, Mason County, Washington, 98584, USA
Listing for: Rent-A-Center
Full Time position
Listed on 2026-01-05
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 16.66 - 19.55 USD Hourly USD 16.66 19.55 HOUR
Job Description & How to Apply Below

Customer Account Representative – Rent‑A‑Center

Hourly rate: $16.66–$19.55 per hour.

Benefits
  • Paid Time Off and Sunday off – we are closed!
  • Full‑time employment and a consistent schedule
  • Weekly pay (company wide)
  • Award‑winning culture with opportunities to advance
  • Comprehensive benefits: medical, dental, vision, life & supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) savings plan with company match, legal insurance, identity theft protection plan, health savings accounts, hospital indemnity, critical illness, accident insurance, limited‑purpose plan
Responsibilities
  • Provide friendly, top‑notch service with a "white glove" approach in stores and at customers' homes; accept new rental orders on the sales floor and over the phone.
  • Manage deliveries & pickups, safely loading/unloading and installing products while following all handling and transportation procedures; maintain vehicles.
  • Maintain an inviting store: refurbish merchandise, keep showroom dusted, vacuumed, and organized.
Requirements
  • High school diploma or equivalent.
  • Minimum age 18 years.
  • Valid state driver's license and clean driving record (company vehicles will be driven).
  • Ability to lift and move furniture, electronics, and appliances.
  • Excellent communication and customer‑service skills.
Desired Traits
  • Seeking a career, not just a job.
  • Desire to improve customers' lives.
  • Hunger to learn the business.
  • Grit and determination.
Physical Demands

The employee is expected to stand, walk, bend, kneel, stoop, crouch, crawl, and climb throughout the day, frequently lifting and moving heavy items. All employers must adhere to company safety guidelines.

Expected Hours of Work

Full‑time, Monday through Saturday with store open‑to‑close hours plus one weekday off. Sundays off. Schedules may change as business needs dictate.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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