Part-Time,PC Technician III Job Shenandoah area,Louisiana USA,IT/Tech

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

Opportunity through financial resilience

Leading in academic excellence

Strength in culture and talent development

Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education.

This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-System Office

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more .

Lone Star College System Office employees are based at one of two System Office locations:
The Woodlands and University Park. Both are sites for multiple administrative departments and system‑wide training programs.

The address is 5000 Research Forest Drive, The Woodlands, TX 77381.

All applicants must reside in Texas.

Job Description PURPOSE AND SCOPE:

The Technician III supports and maintains computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The Technician III troubleshoots problem areas in a timely and accurate fashion and provides end user training and assistance where required.

ESSENTIAL JOB FUNCTIONS:

Work with end users to identify and deliver required PC services

Act as a liaison and provides training and support to end users and staff on computer operations and other issues

Install, configure, test, maintain, monitor, and troubleshoot level III end user workstation hardware, networked peripheral devices, and networking hardware products

Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products

Perform on‑site analysis, diagnosis, and resolution of semi‑complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off‑site repair as needed

Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems

Help maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance

Document instances of hardware failure, repair, installation, and removal

Construct, install, and test customized configurations based on various platforms and operating systems

Recommend, schedule, and perform PC, hardware and peripheral equipment improvements,…

Part-Time, PC Technician III