Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high‑performing, connected culture where everyone feels they belong.

Seasonal Client Service Professional / Receptionist – focused on delivering outstanding client service and ensuring a positive experience at every touchpoint.

• Answer calls and greet clients in a personalized, friendly and inviting manner.
• Match clients with the most suitable tax professional for their needs.
• Schedule client appointments according to their preferences.
• Ensure all client needs are met during in‑person, over‑the‑phone or virtual interactions.
• Maintain office cleanliness and organization of office resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or at multiple locations.
• Prior sales, marketing or customer service experience.
• Experience working in a fast‑paced environment.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Computer‑proficient and familiar with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program Better You.
• Neurodiversity and caregiver support.
• Discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligibility required).

At H&R Block we remain committed to building a connected culture in which trust, care and collaboration guide our work. We provide an inclusive environment where everyone feels safe to bring their authentic self to work every day.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Shepherdsville, KY.

Employment type:

Seasonal (Full‑time).