Credit Controller

Location: Ditcheat

We are recruiting for a Credit Controller to join a well-established and growing business. This is an excellent opportunity for a motivated finance professional to become part of a supportive team and play a key role in managing customer accounts and maintaining healthy cash flow. The successful candidate will be responsible for the collection of outstanding debt, resolving account queries, and building strong relationships with customers to ensure payments are received in a timely manner.

Key Responsibilities Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding payments. Contact customers by telephone and email regarding overdue invoices and payment schedules. Accurately post and allocate customer payments. Investigate and resolve invoice queries, disputes, and account discrepancies. Prepare and issue customer statements and account information. Set up new customer accounts, including carrying out credit checks and assessing credit risk.

Monitor accounts on hold and liaise with internal departments regarding order releases. Maintain accurate customer records and account notes. Manage shared inboxes and respond to customer enquiries promptly. Support the wider Finance team with administrative and ad hoc duties as required. Requirements Previous experience within a Credit Control role desirable but not essential. Strong communication and negotiation skills. Ability to build effective working relationships with customers and internal stakeholders.

Excellent organisational skills with the ability to manage multiple priorities. High level of accuracy and attention to detail. Proficient in Microsoft Office Self-motivated with the ability to work independently and as part of a team. This is a fantastic opportunity for someone who enjoys working with customers, has strong organisational skills, and is looking to establish or grow a career within a Finance function.

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