Branch Administrator and Operations Agent

Branch Administrator and Operations Agent

Job number 34224

Category:
Support

Status:
Permanent

Schedule:

Part-Time 30 hours

Location:

Sherbrooke

Area(s) of interest:
Wealth management

A career as a Branch Administrator and Operations Agent at National Bank Financial offers the opportunity to work in synergy with clients and colleagues, ensuring the branch runs smoothly by managing administrative tasks, operational activities and special projects within the team.

• Act as a contact person in resolving operational, relational and IT issues for all branch staff
• Perform a variety of day‑to‑day administrative tasks (e.g., managing mail, filing, ordering supplies)
• Closely monitor budgets related to the branch’s operating activities and promote good business practices
• Ensure that the branch’s administrative procedures and policies are followed
• Keep client files up to date
• Take phone calls, welcome clients and direct them to the appropriate employee
• Organize, coordinate and manage meetings with clients and partners
• Make sure that the premises and a quality work environment are maintained

• College diploma in administrative or office technology and at least 3 years of experience in the brokerage industry (sales or operations)
• Organizational and priority management skills
• Very good knowledge of Word, Excel and Outlook
• Ability to adapt to change and work under pressure

Languages:

French

• Health and wellness program
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We welcome all candidates and are committed to diversity, inclusion and accessibility throughout the recruitment process. If you require accommodations, please let us know during initial conversations.