Senior Service Delivery & CX Transformation Lead
Listed on 2026-10-23
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Business
Mercury is seeking a Senior Strategic Program Manager to guide the evolution of our customer experience delivery. You will steer strategic transitions across incubation, Core Support, specialized teams, and outsourced partnerships, leveraging AI-powered tooling where advantageous.
Youll build the business cases, align CX leadership, and own programs from scoping through stabilization, ensuring customer impact and financial outcomes are achieved.
We invite applications for the Senior Service Delivery & CX Transformation Lead position located in Canada.
The Senior Service Delivery & CX Transformation Lead role at Wwshemi is now open for applications in Canada.
Join us at Wwshemi as our next Senior Service Delivery & CX Transformation Lead in Canada.
We are currently recruiting a Senior Service Delivery & CX Transformation Lead for our team in Canada.
This is a great opening to take on the Senior Service Delivery & CX Transformation Lead role at Wwshemi.
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