Associate, Sales and Customer Service - Part-time

* Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
** Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
*** Pay at Intact is about much more than just salary.
**** Salary range** (but not limited to):47,100 - 57,500
** Annual bonus
** target, based on the base salary, with a potential payout of up to
** double
* * the target (subject to personal and company performance):5%
As part of our commitment to
** Win As A Team**, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
** About the role
** If you’re passionate about helping others and are known for your excellent communication and people skills, we may be a good fit! As a Sales & Customer Service agent, you’ll become a trusted advisor in helping Canadians protect the things they care about.

We’ll provide you the mentorship and training as you pursue your career goals, and your success will be recognized with our annual bonus plan and accelerated career path which will provide you with an opportunity for promotion after six months in the role.
** Training schedule:
** First 2 months training, between March 2
-May 4th, your schedule will be 21 hours/week as follows:
* Tuesday: 3pm to 8pm
* Thursday: 4pm to 8pm
* Friday: 4pm to 8pm
* Saturday: 8am to 5pmFollowing 2 months training, between May 4th
-July 4th, your schedule will be 35 hours/week, Monday to Friday from 9am to 5pm.
** Regular schedule** :
* Starting July 4th until the end of August a full-time schedule is offered with 32hours / week, including weeks and evening shifts
* For students who are back in school, you will need to work a minimum of 21hrs a week including Saturdays, stat holidays and evening shifts ending at 8pm; we will work with your school schedule to determine working hours
* After training, in-office requirement is 1 day in office

At belairdirect, you will benefit from a
** hybrid work model
** that will allow you to reconcile work and family and you will be based in our
** Sherbrooke office (2665 King Street).
***
* Start date:

** March 2nd, 2026.
** What you'll do here:
*** Play a key role in ensuring the best possible protection of our customers' most valuable assets by advising them to make informed choices and answering their product questions and advising on next steps.
* Analyze customer needs, promote products and services and propose innovative choices and solutions.
* Guide auto and home customers on insurance solutions.
* Contribute to the development and support of new initiatives.
** What you bring to the table**:
* At least 1 year of experience in a similar role
* A real team player, that can collaborate with colleagues on various projects, but also comfortable to work independently.
* A natural communicator and understand how to listen and empathize with others.
* ** You must speak French** - Requires answering calls and providing service to a French-speaking clientele on a regular basis
* Customer-drivenand eager to your developed advisory skillsto help customers.
* Ability to multi-task and stay cool under pressure.
* Excellent computer skills and can…