On-Site Customer Service Specialist

Position: On-Site Customer Service Specialist at Pyrodrone
Join Pyrodrone’s Chatsworth team as a Customer Service Specialist dedicated to providing exceptional support in the FPV drone industry. Leverage your technical knowledge and strong communication skills to enhance customer satisfaction.

This full-time role focuses on engaging with customers through email, phone, and live chat, ensuring their concerns are addressed promptly. A background in customer service is a must, especially with experience in technical products. You will become a vital link between customers and various teams, ensuring accurate and timely updates regarding their orders.

Key Responsibilities:

• Provide friendly and efficient customer support via multiple channels

• Leverage technical knowledge to assist with drone-related inquiries

• Collaborate with teams for order updates and special requests

• Maintain professionalism in all customer interactions

• Support warehouse tasks during non-peak hours

Requirements:

• Experience in customer service or support roles

• Basic understanding of drones and electronics

• Excellent written and verbal communication skills

• Ability to multitask in a fast-paced environment

• Willingness to learn about Pyrodrone products

Bring your passion for drones and customer service to create positive experiences for Pyrodrone customers.
#J-18808-Ljbffr