Insurance Customer Service Specialist

Make a difference as an Insurance Customer Service Specialist, aiding clients with Expat, Travel, and Destination insurance queries. Use your excellent interpersonal skills and professionalism every day.

In this crucial role, you will support clients, medical providers, and corporate partners, ensuring accurate policy information and eligibility confirmations. This position is tailored for individuals adept at handling various customer inquiries across multiple communication platforms, especially during evenings and weekends when needed.

Key Responsibilities:

• Provide comprehensive support to clients over multiple channels

• Confirm member eligibility and benefits accurately

• Answer inquiries about authorizations and billing efficiently

• Help clients find suitable medical providers as required

• Manage requests from corporate clients during off-hours

Requirements:

• High School Diploma needed

• 1-2 years in a customer service environment

• Strong English and Spanish communication skills

• Experience with Microsoft suite products

• Ability to remain composed under pressure

Harness your professional skills to deliver exceptional service within the insurance sector.
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