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Billing & Customer Support Specialist

Job in Sherbrooke, Province de Québec, Canada
Listing for: Indigo Books & Music
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36000 - 48000 CAD Yearly CAD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Indigo Books & Music is seeking an Online Billing and Support Agent to assist Customers, Stores and Customer Service via phone, live chat and email with account and order concerns, refunds and billing inquiries. The role includes recovering failed settlements and providing timely order updates.

The ideal candidate has strong communication, attention to detail, and at least 2 years of customer service experience, with Excel knowledge and cross-team collaboration skills.

We would love to welcome a new Billing & Customer Support Specialist to our group in Canada.

Consider building your career as a Billing & Customer Support Specialist at Indigo Books & Music.

The Billing & Customer Support Specialist position in the Management & Operations, Sales field is open for applications.

We have an opening for a Billing & Customer Support Specialist in Canada within Management & Operations, Sales.

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