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Spécialiste AirCover — Expérience Client & Réclamations

Job in Sherbrooke, Province de Québec, J0B 2C0, Canada
Listing for: Airbnb
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 58000 - 68000 CAD Yearly CAD 58000.00 68000.00 YEAR
Job Description & How to Apply Below

Airbnb is seeking a Claims Experience Expert to join the Air Cover team in Canada. You will coordinate and resolve host and guest claims, delivering high-touch personalized support while safeguarding the brand from fraud.

The role requires strong problem-solving, empathy, and the ability to communicate clearly in both English and French, with 5+ years in fintech or customer experience. Work is a regular 5-day, 40-hour week with some travel as needed, and you will collaborate across teams to

Are you ready to take on the Spécialiste Air Cover — Expérience Client & Réclamations role at Airbnb?

This posting is for the Spécialiste Air Cover — Expérience Client & Réclamations role at Airbnb, based in Canada.

We are looking to fill the Spécialiste Air Cover — Expérience Client & Réclamations position at Airbnb in Canada.

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