Collections Specialist in Ontario

Step into a key role as a Collections Specialist in Ontario, working onsite Monday to Friday. This position emphasizes customer interaction, negotiation for overdue invoices, and effective account management.

As a Collections Specialist, you will utilize your expertise in collections to negotiate payment plans while fostering strong customer relationships. You will manage accounts receivable aging reports, address disputes, and maintain accurate records of collection activities. Your interaction with sales and customer service teams will further support client satisfaction and minimize future disputes.

Key Responsibilities:

• Contact customers regarding overdue invoices proactively

• Negotiate payment plans to resolve outstanding balances

• Monitor accounts receivable aging reports for prioritization

• Investigate billing disputes and discrepancies thoroughly

• Maintain detailed records of all collection efforts

Requirements:

• 1-3 years of experience in collections or accounts receivable

• Strong understanding of collection strategies and negotiations

• Familiarity with credit risk management practices

• Ability to comply with relevant regulations and company policies

• Proven track record in maintaining customer relationships

Utilize your collections expertise and negotiation skills to effectively manage accounts in this Ontario position.