Trauma Intervention Specialist

Overview

Trauma Intervention Specialist (Sherbrooke) role at TELUS Health. Join our Critical Incident Support team to provide expert, on-site counselling and consultation following traumatic events in workplaces, schools, or community settings. Independent contractor role focused on immediate support, stabilizing individuals and groups, and building long-term resilience.

• Respond promptly to requests for on-site critical incident intervention services.
• Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations.
• Perform a preliminary assessment of the workplace situation and offer coaching and support to managers.
• Manage the first impression on-site while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group.
• Consult with the CI Supervisor and relevant stakeholders as needed.

• Master’s Degree in Counselling, Psychology, Social Work, or a related field.
• Active membership with a professional college or relevant governing board.
• Minimum five (5) years of post-master’s clinical experience.
• Completion of Critical Incident Stress Management (CISM) training or equivalent.
• Professional Liability Insurance coverage.

• Experience in conducting group debriefing and defusing support.
• Strong interpersonal awareness and exceptional first impression skills.
• Knowledge of different work environments and organizational structures with experience in workplace crisis management.
• Flexible schedule, with the ability to accept referrals with minimal notice.
• Understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions.
• Ability to facilitate both group and one-on-one interactions.
• Experience in supporting first responders.
• Flexibility and accessibility, with the ability to periodically respond to requests during weekdays and weekends.

• Inclusive Environment: A supportive, values-driven culture that prioritizes diversity, equity, and belonging.
• Professional Community: A growing network of experienced clinicians for collaboration and peer support.
• Consistent Referrals:
  Steady stream of well-matched clients to help grow and sustain your practice.
• Clinical Variety:
  Work with diverse clients using your preferred therapeutic approaches.
• Flexible Scheduling:
  Set your own hours and manage your caseload on your terms.
• Clinical Development:
  Access supervision, peer consults, and ongoing learning opportunities.
• Reliable Admin Support:
  Bi-monthly billing, prompt payments, and compensation for no-shows or late cancellations.

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is committed to fostering an inclusive culture and fair employment practices. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer:
Some roles may require security screening and staff working at a Data Center may be subject to the Government of Canada Personnel Security Screening. The health and safety of our team, customers and communities is paramount; all TELUS Health team members are expected to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required, it is because the role may involve regular interaction with external or internal parties or use of English applications or software.