Senior Forward Deployed Engineer

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, Dev Ops, data engineering, security and compliance, and everything in between.

At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

Caylent's Anthropic Business Unit is a dedicated AI services practice built in partnership with Anthropic — Anthropic's first pure‑play delivery partner. Engagements are production‑grade: agents, data products, AI‑augmented operations, workforce transformation.

• Own the full client relationship on your account from discovery through close
• Make architecture and build decisions appropriate to the client's environment and constraints; stand behind them
• Run discovery, architecture reviews, and stakeholder interviews independently; translate ambiguous problems into scoped, deliverable work
• Identify scope creep and manage it — surface risks before they become problems
• Identify and surface expansion opportunities
• Transfer capability that lasts: documented, runnable, maintainable software or automations that work after you leave
• Contribute IP back to the practice after every engagement: patterns, templates, and reusable components

• 5+ years of engineering or technical delivery experience with meaningful time in embedded or client‑facing contexts
• Proven solo account delivery: evidence you've owned a client relationship from kickoff through close without supervision
• Hands‑on depth in one or more of: LLM application development, cloud‑native architecture (AWS preferred), backend systems at scale, or enterprise business automation
• Demonstrated ability to make independent technical decisions and manage your own delivery quality inside client environments
• Strong communicator: technically precise with engineers, clear and confident with VP‑level leadership; adjusts depth without losing accuracy
• High tolerance for ambiguity; consistently delivers value before all requirements are defined

• Experience building production AI systems: RAG pipelines, agents, fine‑tuned models, or LLM‑native applications
• Hands‑on with Claude, AWS Bedrock, or equivalent — model parameters, prompt architecture, tool use
• Background in a consulting firm, systems integrator, or professional services environment
• Familiarity with SOW‑based delivery and scope management
• AWS certifications:
  Solutions Architect Professional, Dev Ops Engineer Professional, or equivalent

• Background in management consulting, enterprise SaaS implementation, or a business function you know deeply from the inside
• Experience designing and running AI enablement programs for non‑technical business audiences
• Hands‑on with Zapier, Power Automate, Airtable, or similar; familiarity with enterprise systems like Salesforce, Workday, Service Now
• Track record working cross‑functionally — comfortable in Finance and Legal and Operations in the same engagement

You carry an account without daily check‑ins, read tension in a client org before it surfaces, and bring expansion signals forward without being asked. This role is structured around full account ownership — people who do well here are energized by that autonomy and accountability.

The work is at the frontier — agents, AI product builds, enterprise adoption — and you own the outcomes, not just the hours. Autonomy with backing: minimal oversight in the field, a strong technical bench behind you when the problem warrants it. Advancement tied to delivery performance and expansion generation, not tenure.

• Equitable Life - Hybrid Plan
• 100% Premium Coverage for the employee and dependents
• Long‑Term Disability
• Unlimited Vacations
• Paid Holidays
• Paid for exams and…