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IT Support Specialist - Everest Research
Job in
Sherbrooke, Province de Québec, Canada
Listed on 2026-10-12
Listing for:
Everest Clinical Research Corporation
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Your role will ensure the seamless operation of IT services for our dedicated teams.
Everest Clinical Research is looking for a skilled IT Support Specialist to handle various support tasks within the organization. This position requires strong technical ability coupled with a bachelor's degree and three years of experience in IT support. You will play a crucial role in enhancing the IT infrastructure through effective task management and user support.
Key Responsibilities:
• Resolve technical issues using Service Now Helpdesk
• Configure, deploy, and manage laptops for staff
• Administer access permissions for user accounts
• Conduct patch management and monitor system logs
• Maintain office technology to prevent workflow interruptions
Requirements:
• Bachelor's degree in computer science or similar field
• At least 3 years of IT support experience
• Knowledge of clinical trials and VMware is a plus
• Capability to work independently in a remote setting
• Proficient troubleshooting abilities for IT systems
Experience growth and excellence in IT services with Everest.
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