IBM Tech Support Analyst — Troubleshooting Expert
Listed on 2026-10-12
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IT/Tech
Technical Support, IT Support, HelpDesk/Support
Fortra in Canada seeks a Technical Support Analyst - IBM i to be a key customer contact for troubleshooting complex issues. You will analyze configurations, diagnose problems, and coordinate with internal teams to deliver accurate resolutions in a timely manner.
You will mentor colleagues during escalations, document feature requests when needed, and contribute to knowledge base content. Strong communication and independent work are essential to succeed in this role.
The following opening is for a IBM i Tech Support Analyst — Troubleshooting Expert with Fortra.
All applications are reviewed carefully by our team.
The position is based in Canada.
This opportunity is part of our work in Finance, IT & Technology.
The advertised compensation is 70.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
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