Solutions Consultant

Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.

Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.

Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.

At Inspectorio, our Solutions Consulting team is instrumental in driving the success of our customers and revenue growth. We partner with global brands, retailers, and manufacturers primarily in the retail and apparel industries to deliver tailored solutions that help them scale their quality, sustainability, and compliance initiatives.

As a Senior Solutions Consultant, you will lead end-to-end implementation engagements, combining business acumen, technical expertise, and industry knowledge to serve as a trusted advisor for our customers. You’ll work cross-functionally to ensure the seamless delivery and adoption of Inspectorio’s platform and continuously improve our delivery process.

• Own the full implementation lifecycle—from discovery through deployment and post-go-live optimization.
• Design and lead structured project plans with clear milestones and deliverables.
• Translate business needs into tailored solution designs leveraging Inspectorio’s platform.
• Act as a strategic advisor to clients, aligning platform capabilities with business goals.
• Proactively identify risks and build mitigation plans to ensure project success.
• Provide strategic consulting and best practices throughout the customer lifecycle.
• Manage multiple implementation projects independently, ensuring delivery excellence.

• Lead technical discovery, requirements gathering, and solution architecture sessions.
• Drive integration and configuration work including APIs, SFTP, and automation tools.
• Advise customers on maximizing value through Inspectorio's AI capabilities, identifying opportunities to integrate AI-driven insights and automation into their supply chain processes.
• Deliver compelling product demos, technical workshops, and executive briefings.
• Develop solution documentation, configuration playbooks, and enablement materials.
• Troubleshoot advanced issues and liaise with Product and Engineering teams to drive resolution.
• Surface customer feedback to help shape platform evolution and innovation.

• Partner closely with Sales, Product, Engineering, and Customer Success to deliver solutions aligned to business needs.
• Contribute to pre-sales scoping, solution validation, and transition to post-sales teams.
• Influence internal teams with competitive and industry insights to improve our offerings.
• Share learnings, mentor junior team members, and foster a culture of learning.

• Solution Design & Consulting: Analyzes customer needs and designs scalable, innovative and industry-standard solutions leveraging Inspectorio’s platform to maximize business impact.
• AI-Native Mindset & Application: Demonstrates a strong understanding of artificial intelligence concepts, predictive analytics, and generative AI. Proactively leverages AI tools to enhance workflows, drive operational efficiency, and champion customer adoption of AI features within the platform.
• Technical Troubleshooting: Diagnoses and resolves technical issues efficiently using platform expertise to minimize customer downtime and enhance satisfaction.
• Platform & Integration Expertise: Maintains expert…