Salesforce Business Analyst
Job in
Sherbrooke, Province de Québec, Canada
Listed on 2026-10-12
Listing for:
Campus4Tech
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
CRM Systems & Management, IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Salesforce Business Analyst –
Campus4
Tech
Travel:
Not Required
- Recent graduates with a background in Business, Information Technology, or Computer Science
- Customer Service, Operations, Admin, or Support Professionals transitioning into Salesforce careers
- Salesforce Certified Administrators or Analysts seeking hands‑on Canadian project experience
- Professionals re‑entering the workforce with strong analytical and documentation skills
- Partner with business teams to gather, analyze, and document Salesforce requirements across Sales Cloud, Service Cloud, and Marketing processes.
- Map current business workflows and identify opportunities for automation and process optimization using Salesforce capabilities.
- Work alongside Salesforce Admins, Developers, and Product Owners to design and deliver scalable, user‑centric solutions.
- Build and maintain reports, dashboards, lenses, and data visualizations for key stakeholders.
- Lead and support User Acceptance Testing (UAT), ensuring features meet business needs and document testing outcomes.
- Deliver end‑user training, create user guides, and provide daily Salesforce support.
- Maintain accurate and detailed process documentation, configuration notes, and change request logs.
- Stay updated with Salesforce seasonal releases, recommending features that can enhance productivity and business performance.
- Practical exposure to the Salesforce ecosystem:
Sales Cloud, Service Cloud, Experience Cloud, Marketing tools, and Analytics. - Mentorship and guidance from seasoned Salesforce Consultants and Admins.
- Real‑time experience working with Canadian organizations across industries such as finance, healthcare, retail, and technology.
- Career growth opportunities into roles such as:
Salesforce Business Systems Analyst
Salesforce Functional Consultant
CRM Analyst
Now Kickstart your Salesforce career with a Canadian organization that values innovation, collaboration, and continuous learning.
Join us as a Salesforce Business Analyst and play a key role in transforming digital customer and business operations across Canada.
Seniority LevelAssociate
Employment TypeFull-time
Job FunctionCustomer Service
Industries: IT Services and IT Consulting
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