Continuous Improvement Consultant

Position: Continuous Improvement Consultant at Gov Solutions Group
Join Gov Solutions Group as a Continuous Improvement Consultant to enhance the Department of the Navy's modernization projects. This on-site role focuses on IT service management and process optimization.

GovSG is seeking a seasoned professional with expertise in Continuous Improvement and IT Service Management for the Department of the Navy. You will lead initiatives, facilitate improvement projects, and utilize methodologies such as Lean Six Sigma and ITIL. This position requires an independent thinker capable of engaging with senior leadership and translating data into actionable recommendations.

Key Responsibilities:

• Serve as a senior advisor on digital modernization efforts

• Lead the end-to-end Continuous Improvement lifecycle

• Apply methodologies to identify root causes and strengthen services

• Analyze data to identify trends and performance gaps

• Develop and manage Key Performance Indicators

Requirements:

• Bachelor’s degree in relevant field or equivalent experience

• 10+ years in process improvement or IT service management

• 7+ years leading Continuous Improvement initiatives

• Experience with Lean Six Sigma and ITIL

• Strong analytical and communication skills

Leverage your process improvement expertise to drive significant changes and deliver valuable insights within the Department of the Navy at Gov Solutions Group.