Director, Operations

North West Rubber Ltd., was founded in 1968 in Pitt Meadows, British Columbia, Canada. Forover 50 years, North West Rubber has been a leading manufacturer of recycled rubber flooringsolutions throughout North America and globally. Now present in over 50 countries, NWR has expanded its manufacturing and sales and marketing leadership across multiple industry sectors including Ice Rink, Sports Complex, Recreational Farming, Playground, Industrial, Trailer, Home Fitness, Truck & Trailer, Equine, Beef and Dairy.
Today, North West Rubber is one of the largest rubber mat manufacturers in the world. We
own and operate manufacturing facilities in Canada (British Columbia, Ontario, & Quebec), inthe USA (Texas), and in China.

Position Summary:

We are seeking a strategic, hands‑on Director of Operations to lead and optimize operations across our recycling facilities in Sherbrooke, Beauceville, and Brantford. Reporting to the Chief Operating Officer, this role is responsible for ensuring safe, efficient, and profitable operations while driving continuous improvement, employee engagement, regulatory compliance, and operational excellence across all sites.
This position can be located in Sherbrooke or Beauceville, Quebec but will require regular travel between both locations. Travel to Ontario will be required on a quarterly basis.

Key Responsibilities:

Operations leadership:
Lead, mentor and inspire a team of operations and production leaders to deliver on key metrics for safety, quality, delivery and costs
Develop KPI’s with the teams for daily management of the operation
Champion health, safety, environmental compliance, and operational excellence
Support identification and development of major capital expenditures, process improvements as necessary
Develop and manage operational budgets and capital expenditure plans with a focus on managing cost control and identifying opportunities for improvement
Drive continuous improvement and Lean initiatives.
Track, monitor and report on capital projects to ensure successful execution
Inventory Management:
Maintain oversight of inventory levels across all three locations
Proactively identify capacity or equipment constraints and develop action plans to ensure customer demands are met
Champion cycle counts for accurate and timely reporting; implement structured inventory controls to achieve rotation of inventory onsite
Active manage spare parts inventory to reduce production downtime.
Cross functional collaboration:
Partner closely with finance, customer experience and to ensure accurate forecasting customer demand
Maintain strong relationships with industry vendors, suppliers and partners (Recyc Quebec)
Provide leadership to engineering, R&D and Maintenance teams to identify opportunities to improve efficiency, cost and performance
Qualifications and Experience

Required:

Bachelor’s degree in Engineering, Operations Management, Business, or a related field combined with 10+ years of progressive operations leadership experience
Proven experience overseeing multiple plants concurrently
Demonstrated ability to collaborate across functions and solve complex problems, gain alignment and execute with speed to deliver on objectives
Hands on plant focused leader with strong technical and troubleshooting instincts
Demonstrated experience leading through others combined with exceptional communication skills
Excellent problem solving skills and the ability to handle stressful situations, making calm decisions
Previous experience with union negotiations is an asset
Strong knowledge of health, safety, and environmental regulations across both Ontario and Quebec jurisdictions.
Ability to travel frequently between Ontario and Quebec facilities.
Bilingualism in English and French is a must.
North West…