Quality Assurance Mgr
Listed on 2026-08-31
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
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Quality Assurance MgrRegular Full-Time Technical Cortland, NY, US
Salary Range: $29.98 To $37.03 Hourly
Job Title
Quality Assurance Manager
Reports to
Director of Quality
Direct Reports
None at this time
This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents. This position is designated as an FLSA exempt position.
$29.98-$37.03/hour - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARYThe Quality Assurance (QA) Manager is responsible for ensuring that medical devices and pharmaceutical products comply with applicable regulatory requirements, quality standards, and company procedures.
This role supports the manufacturing, validation, and post-market activities by implementing and maintaining quality systems that ensure product safety, efficacy, and compliance.
The QA Manager works cross-functionally with Operations, Facilities, Maintenance, and Supply Chain to drive continuous improvement and maintain compliance with FDA, ISO, GMP, and other applicable regulations.
COMPANY STANDARDS- Maintains attendance and punctuality in order to complete assigned duties. This position performs work functions on site but may also travel to and work at any locations of operations.
- Follows all quality and safety rules and regulations; wears and/or uses any required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to QA and Operations Management.
- Ensures compliance with all required regulations and guidelines in accordance with the JM Murray mission statement, policies and procedures. Adheres to all professional standards and governmental laws, rules and regulations. Reports any and all compliance related issues and concerns to the Director of Quality.
- Manage the Company efforts in ISO to assure compliance against the International Organization for Standardization standards regarding all associated documentation
- Manage the Company efforts within the framework of the Food and Drug Administration (FDA) guidelines for products handled / produced by J.M. Murray Center, Inc.
- Develop, maintain, and improve the Quality Management System (QMS) in accordance with FDA, ISO, cGMP, and company quality standards.
- Responsible for developing, reviewing, and approving quality procedures, work instructions, and controlled documents. Serves as the primary document and change control coordinator for the organization.
- Initiate, investigate, and document product and process nonconformances and CAPA.
- Main quality representative responsible for operation activities such as batch record approval, Master Production/Control records and production documentation.
- Monitor manufacturing processes for compliance and effectiveness.
- Develop, execute, summarize, and approve validation plans/reports including;
Process Validation, Product Validation, Product/Process Verification, Cleaning Validation (pharmaceuticals) and Test Method Validation. - Support test method processes including; procedures, test methods and material management, manage the stability program and documentation.
- Support all supplier management activities including; qualification, supplier audit, and investigate/document supplier quality issues.
- Support management reviews and quality metric reporting.
- Conduct internal quality audits and support external audits by regulatory agencies and customers.
- Support inspection readiness activities and corrective action implementation.
- Investigate customer complaints and product quality issues.
- Support adverse event reporting and post-market surveillance programs.
- Meets quality assurance financial objectives by estimating requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Updates job knowledge by studying trends and developments in quality management, participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
- Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
- Develop working relationships with departmental personnel to ensure open communications regarding any quality-related concerns / ideas
- Completes all required training and maintains required certifications; attends all assigned departmental and company meetings.
- Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
- Performs additional duties and responsibilities, as assigned.
- JM Murray Management…
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