Team Leader, Retail

Dollarama is hiring a Team Leader for their Sherbrooke, QC store. This is a full-time, permanent position (25+ hours per week) with open availability required including days, evenings, and weekends.

• Leading and supervising store associates, providing guidance and support.
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments.
• Ensuring excellent customer service standards are met.
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
• Implementing and maintaining visual merchandising standards based on company strategy.
• Addressing customer complaints and resolving issues promptly.
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance.
• Performing cash management, store opening and closing duties as needed.
• Participating in the inventory process.
• Participating in the employee training process and performance evaluations.

• Minimum of one (1) year of experience in the retail industry.
• Minimum of one (1) year of experience in team management.
• Ambition to progress within the company.
• Open availability required (day, evening, weekend shifts).
• Proven ability to efficiently organize time and manage priorities.
• Demonstrate good leadership and communication skills.
• Ability to work in a dynamic, fast-paced and high-volume environment.

• Weekly Pay
• Paid vacation and Birthday Leave
• Retirement Plan
• Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; proven ability to organize time and manage priorities.