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Bilingual Associate, Sales and Customer Service

Job in Sherbrooke, Province de Québec, Canada
Listing for: Intact Financial Corporation
Full Time position
Listed on 2026-10-16
Job specializations:
  • Sales
    Bilingual
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 47000 - 58000 CAD Yearly CAD 47000.00 58000.00 YEAR
Job Description & How to Apply Below

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

Flexible benefits
  • Flexible work arrangements and a hybrid work model

  • Possibility to purchase up to 5 extra days off per year

  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

47,100 - 57,500

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

5%

As part of our commitment to Win As A Team
, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for Bilingual Associates, Sales and Customer Service to join our growing team! If you’re passionate about helping others and are known for your excellent communication and people skills, we may be a good fit! As a Bilingual Associate, Sales and Customer Service
, you’ll become a trusted advisor in helping Canadians protect the things they care about.

We’ll provide you with mentorship and training as you pursue your career goals, and your success will be recognized with our annual bonus plan and accelerated career path which will provide you with an opportunity for promotion after six months in the role.

Your training schedule
  • First two months: 35 hours per week, Monday to Friday, from 9:00 a.m. to 5:00 p.m.
  • Last month: 40 hours per week, Monday to Friday, from 10:00 a.m. to 7:00 p.m.
After training

you will work an evening schedule of 40hours/week:

  • Monday to Friday from 11 a.m. to 8 p.m., plus every fourth Saturday in rotation.
  • As a bonus, you will receive a premium for all your evening shifts.
Location

At belairdirect, you will enjoy a hybrid work model that allows you to balance your professional and personal life. This position is based at our Montreal (2020, Robert-Bourassa) or Sherbrooke (2665, King West) offices.

Please note that the starting date for this position is January 11th, 2027.

What you’ll do here
  • Play a key role in providing customers with the best possible insurance coverage for their most valuable assets by advising them throughout the process and answering their questions about our products so they can make informed choices.
  • Analyze customer needs, promote products and services, and propose innovative choices and solutions.
  • Help home and auto insurance customers choose from the various insurance solutions offered.
  • Contribute to the development of…
Position Requirements
10+ Years work experience
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