Business Solutions Specialist

Wyoming Corporate Office is looking to add to our team in our Sheridan, WY office!

Sheridan is a small town with strong community roots and we’re proud to be part of it! You’ll join a team of local people who care about the work they do, value one another, and show up for our neighbors in the same way we show up for our clients.

We are seeking self-motivated self-starters who can also demonstrate patience and adaptability. In this fast-paced position, excellent organizational skills and attention to detail are essential.

At Wyoming Corporate Office, we believe in hiring good people and giving them the autonomy they need to succeed. We trust our team members to make decisions, solve problems, and interact with our clients in a genuine and personable manner. We operate with autonomy and expect you to make good decisions even when there isn’t a clear policy. If it’s the right thing for the client, we want you to do it.

Your story matters to us! We love to see a cover letter; tell us about your background, experience, and what excites you about this role.

• 100% employer-paid medical, dental and vision for employees
• Annual review with raise option
• 22 days Paid Time Off accrued annually, and 4 holidays
  • After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
  • The 4 holidays are:
    New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
• Up to 6% company matching 401(k) with no vesting period
• Quarterly allowance

• Process mail – Open, scan, file, and send out mail accurately and within set timelines.
• Process Service of Process – Process and upload Service of Process documents to our portal.
• Support clients directly – Answer client questions via email and phone; help walk-in clients understand their options and move forward with their business needs.
• Problem-solve and own it – Identify issues before they become problems, research answers, coordinate with teammates (both local and remote experts) to solve client problems, and follow through without needing reminders.
• Learn continuously – Build expertise across our services, products, and how we help clients. Stay curious and adaptable as your responsibilities grow.
• Support your teammates – Help where needed, share what you've learned, and be someone others can count on.

• Have strong attention to detail and organizational skills.
• Are self-motivated and a quick learner.
• Have excellent customer service skills and are a clear communicator.
• Have a can-do attitude and genuinely want to help clients succeed; you'll do what it takes to move their business forward.
• Are comfortable with computer systems and online research.
• Are eager to learn about our business and solve client problems.
• Approach your work as if it were your own business; you make good decisions, solve problems, and interact with clients in a genuine and personable manner.
• Are collaborative and coachable.
• Are available to work in-office daily, Monday–Friday.

• You enjoy being the person who knows how to get things done
• You like solving problems more than following scripts
• You want a job where people trust your judgment
• You appreciate work that keeps your brain engaged
• You like helping real business owners solve real problems
• You’d rather be part of a team than sit alone behind a screen all day

Some jobs are about moving paperwork. This job is about helping businesses move forward.