Skills Trainer - Prn House

Skills Trainer - Healthcare

Classification:
Non-Exempt

Reports to:

Program Director/Supervisor/Lead

Date:
June 2025

Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets. As part of this commitment, we invest in on‑the‑job training to prepare employees for their new positions, offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.

The Skills Trainer will provide support, skill training, and one‑on‑one supervision to clients as outlined in the treatment plan. The Skills Trainer will also maintain case records and documentation per Volunteers of America Northern Rockies’ policies and procedures and coordinate facility operations and client needs with other staff.

• Provide support, supervision, activities, and skills training individually and/or in group settings outlined in the treatment plan. This may include coping skills, self‑care, social interaction skills, illness management, crisis management, daily living activities, community awareness, incoming/outgoing residence transitional support, etc.
• Participate as an integral member of a multidisciplinary treatment team.
• Attend team meetings, community partner meetings, and case staffing as assigned by supervisor or clinic director.
• Conduct in‑home skills training visits to assist clients with developing independent living skills.
• Assist in preparing materials for the day treatment process, e.g., preparing copies/packets, preparing the group room, and cleaning and organizing the workspace.
• Clean program facilities/areas as needed or assigned.
• Provide all services within the detoxification process for clients, including:
• Non‑medical monitoring as prescribed in policies and procedures.
• Medication monitoring of clients following medical policies and procedures.
• Basic risk assessment and immediate referral to program coordinator, primary clinician, or on‑call staff for expanded risk assessment and intervention.
• Life and medical safety, behavioral control, and crisis prevention activities within the scope of practice, contacting supervisors, primary clinicians, and appropriate emergency services as needed.
• Contact clinical staff as needed to intervene in situations requiring professional support, increased intervention, alternative placement, or level of care.
• Coordinate daily facility operations, including required monitoring, walkthroughs, and room searches of facility and clients according to program needs.
• Transport clients to access services and appointments as authorized by program needs and treatment plan.
• May administer Drug and Alcohol screens/tests as needed and authorized by clinical staff or primary therapist.
• Participate as a team member of the client’s care team.
• Utilize assessments with clients as outlined in the program, such as the DLA-20, MIS, PHQ-9, GAD-7, SOWS, or CIWA.
• Maintain case records and other documentation as outlined in agency policies.
• Familiarize themselves and comply with all Volunteers of America Northern Rockies’ policies and procedures for the individual programs they will be working on.
• Participate in all supervision, staff meetings, and training required by the supervisor and organization.
• Maintain productivity/billable hour expectations as determined by leadership.
• Other duties as assigned.

• Crisis management
• Ability to work with multiple staff, clients, and agencies.
• Proficiency with Microsoft Office software:
  Outlook, Word, Excel.
• Able to meet tight deadlines under pressure.
• Organization skills
• Ability to work both independently and as part of a team.
• Practical oral and written communication skills.
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values.

This position has no direct supervisory responsibilities.

This job operates in a residential facility…