Director - Ambulatory & Population Health Pharmacy Services MSS

Hollywood, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Responsible for developing, implementing and evaluating the strategic plan, strategic priorities and growth of ambulatory and population health pharmacy services. Oversees, directs, manages, and supports the clinical and operational activities, resources, financial performance and regulatory compliance for ambulatory and population health pharmacy services to ensure alignment with the mission, vision and objectives of the organization, the department, and the business line.

Directs and integrates inter-professional and multi-disciplinary involvement to improve care coordination and pharmaceutical services for patients. Collaborates with intra and inter-professional leadership to track and improve performance, quality of services provided, and patient outcomes. Provides leadership to enterprise programs across ambulatory services, care transitions, medication access, and health equity, with accountability for patient, financial, quality, and humanistic outcomes, including reduced readmissions, closed care gaps, and reduction of avoidable system costs.

Develops and manages human capital, ensuring talent growth, performance, engagement, and effective operational integration across multiple program areas. Provides strategic oversight to mitigate patient medication financial toxicity and medication access by providing direction for patient assistance and drug replacement initiatives, ensuring alignment with system priorities and supporting reduction of uncompensated care. Prepares, monitors, and continuously evaluates departmental operational and capital budgets as well as service line financial performance.

Oversees, implements, and manages service line(s) drug formulary and prior authorization process. Monitors, tracks and trends drug utilization for Memorial Primary Care (MPC), and implements activities to improve pharmaceutical utilization indicators for service line(s) {i.e., per member per month (PMPM) drug expense, generic dispensation rates (GDR), cost effectiveness opportunities, patient adherence, etc.}. Provides strategic leadership in the design, development, and management of data and programs to support outcomes, drive informed decision-making, and advance continuous improvement across patient care service lines.

Sets and executes strategic vision by designing, implementing, and scaling ambulatory and population-facing pharmacy services, aligning care models with value, community, wellness priorities in support of organizational goals and emerging care delivery opportunities. Participates and represents Pharmacy Services in the various service line committees including Quality, Safety, Pharmacy and Therapeutics (P&T) and Pharmacy Services Committees. Oversees compliance with legal, regulatory, safety, accreditation and licensure requirements across ambulatory practices, ensuring state of continuous survey readiness.

Oversees, facilitates and responds to internal/external audits and regulatory visits.

Business Acumen, Concern for Quality, Develop Relationships, Lead Through Vision, Manage Performance

Accredited Program:
Pharmacy (Required) Consultant Pharmacist License (PU LICENSE) - State of Florida (FL), Consultant Pharmacist License (PU LICENSE GRACE) - Employee Grace Period for Essential Credential (GRACE), Pharmacist License (PS LICENSE) - State of Florida (FL)

Complexity of Work:
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work independently. Must be able to work in a stressful environment and be resilient. Required

Work Experience:

Five (5) years of pharmacy ambulatory, value-based, and/or managed care leadership experience. Other Information:
Additional License Info:
License must be unrestricted and employee must obtain Florida Consultant Pharmacist licensure within six (6) months of starting the position.

• Bending and Stooping = 80%
• Climbing = 40%
• Keyboard Entry = 80%
• Kneeling = 40%
• Lifting/Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
• Lifting or Carrying 2501 lbs - 75 lbs…