Director of Customer Service — Lead in B2B CX
Listed on 2026-10-06
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Customer Service/HelpDesk
Bilingual, Client Relationship Management -
Management
Client Relationship Management
Trident-Solutions is seeking a Director of Customer Service to lead a 20+ person team at Plano with weekly travel to Sherman. You will set strategy, optimize CX across channels, and drive Lean improvements to scale service delivery.
The role requires 10+ years in customer service/ops with 5+ in leadership, and experience in B2B manufacturing environments. CRM/Service Cloud proficiency is preferred.
The Director of Customer Service — Lead 20+ in B2B CX role at Trident-Solutions is now open for applications in Sherman, TX, United States.
Our organisation is growing, and we are hiring a Director of Customer Service — Lead 20+ in B2B CX in Sherman, TX, United States.
This position is for the Director of Customer Service — Lead 20+ in B2B CX role at Trident-Solutions.
We are seeking a motivated Director of Customer Service — Lead 20+ in B2B CX to join Trident-Solutions in Sherman, TX, United States.
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