Head of Customer Experience & Service Excellence
Listed on 2026-10-06
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
TRIDENT SOLUTIONS in Plano, TX is seeking a Director of Customer Service to lead a 20+ person team and shape the customer experience across channels. The role focuses on strategy, structure, and continuous improvement to ensure responsive, high-quality service.
The position requires a strong track record in customer operations, a data-driven mindset, and experience with CRM platforms like Salesforce and Service Cloud. Occasional travel to Sherman, TX is expected.
For the Head of Customer Experience & Service Excellence position at TRIDENT SOLUTIONS, we are reviewing applications now.
We are seeking a motivated Head of Customer Experience & Service Excellence to join TRIDENT SOLUTIONS in Sherman, TX, United States.
Consider building your career as a Head of Customer Experience & Service Excellence at TRIDENT SOLUTIONS.
The Head of Customer Experience & Service Excellence position in the Management & Operations field is open for applications.
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