Project Manager, Operations Manager, Program ​/ Project Manager

Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth oy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.

The Project Manager I - MPS is a mid-level Project Management position responsible for managing smaller-scale projects, creating detailed project plans and collaborating on tasks with internal stakeholders members while tracking progress, communicating with internal and external stakeholders, and monitoring the completion of project timelines, within budget, while receiving guidance and mentorship from Head of Projects
. The Project Manager I answers client queries, addresses technical and contract questions as well as identifying new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams to improve the entire customer experience. This position may require travel.

• Serve as the lead point of contact for all customer account management matters.
• Review and thoroughly understand work orders and service agreements.
• Build and maintain strong, long-lasting client relationships.
• Earn trust amongst peers within account relationships.
• Create agenda and guide the Kickoff Meeting presentation to all stakeholders of the fulfillment team.
• Monitor and communicate status or concerns impacting the timely and successful delivery of our solutions according to customer needs and objectives.
• Recognize new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas.
• Manage multi-year forecast and track key account metrics (e.g. monthly sales results and annual forecasts).
• Contribute and present program metrics for the client business reviews.
• Maintain and enhance relationships with BD team to identify and grow opportunities.
• Assist with challenging requests or issue escalations as needed internally.
• Manage ongoing customer's site requirements.
• Act as a single point of contact, own the proposal process internally.
• Review and prepare Cost-at-Completion (CAC) accounting for internal review with MPS leadership.
• Proactively manage multiple activities of moderate complexity to ensure forward progress and deadlines with efficiency.
• Negotiate and create all change orders on projects for internal approval.
• Represent the company/project in meetings with clients, subcontractors, etc.
• Maintain understanding of customer forecast and facilitate alignment with the Production Team and Continuous Improvement Team.
• The duties and responsibilities describe this position's general nature and scope of work. This is a partial listing, and other responsibilities will be assigned based on the position's role within the business unit.

• Basic ability to adapt to evolving customer priorities.
• Meet internal and external customer demands and resolve problems of moderate complexity.
• Provide clear direction in moderately complex situations with competing priorities with professionalism and composure.
• Must possess the utmost of personal integrity by exemplifying MPS' core values daily (We Care, We Share, We Listen, We Innovate, We Excel) to maintain the superior reputation of MPS.
• Thorough understanding of MPS safety protocols and procedures.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.);
  Autodesk Construction Cloud (ACC), Power BI and Oracle experience preferred.
• Ability to understand, develop, follow, and enforce standard operating policies and procedures.
• Ability to perform duties in a professional manner and appearance.
• Ability to prioritize and manage multiple tasks, changing priorities as necessary.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Effective oral and written communication skills.
• Ability to be self-motivated, proactive and an effective team player.
• Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others.

• Bachelor's Degree in Construction Management, Project Management or other related discipline preferred.
• PMP license a plus.
• Experience in account management, preferably in industrialized construction role. Basic knowledge of construction technology, scheduling, Minimum 2 years' equipment and methods required.
• Business development/heavy client interaction a plus.
• Can be a combination of training, education and relevant work experience that is equivalent.

• 0 - 10%

• General work environment - Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning. May be sitting for long periods, standing, walking, typing,…