Temporary Utility Billing Administrator Role

Take on a crucial Utility Billing Administrator position at Strathcona County. This temporary full-time role focuses on processing utilities bills and managing customer utility accounts.

As a Utility Billing Administrator, you will be responsible for preparing and processing utility bills weekly. With a strong focus on accuracy, you will troubleshoot accounts and coordinate with the print shop for timely bill printing. Your experience in billing administration and excellent customer service skills will help you excel in this role.

Key Responsibilities:

• Process invoices in the billing system weekly

• Download and upload meter readings for accurate billing

• Review invoice batches for accuracy before printing

• Troubleshoot accounts with discrepancies or no reads

• Respond to customer inquiries about utility accounts

Requirements:

• High School Diploma with 5+ years in billing administration

• Utility billing experience preferred

• Proficient in Microsoft Office and billing software

• Strong communication and public relations skills

• Ability to manage multiple tasks under pressure

Maximize your organizational prowess and customer service experience as a Utility Billing Administrator with Strathcona County.
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