Admin Relief - Time and Attendance & Centralized Relief

Admin Relief - Time and Attendance & Centralized Relief

Relief Sherwood Park, AB, CA

Salary Range: $22.04 To $25.99 Hourly

We are currently accepting applications for a Relief Staff Member
to join our Time & Attendance & Centralized Relief Team
. This position plays a vital role in supporting workforce scheduling, coordinating centralized relief coverage, and ensuring payroll accuracy through ADP.

Reporting to the Centralized Relief Time & Attendance Manager
, the successful candidate will provide essential scheduling and administrative support to program teams across the Association.

This is a relief position
, and availability is required on an as-needed basis between 8:00 a.m. and 4:00 p.m., Monday through Friday
. Candidates must ensure that any relief hours worked in this role do not conflict with their regularly scheduled shifts (if applicable).

Please note:

• This position does not guarantee a set number of hours
  .
• Availability of hours will fluctuate based on operational needs.
• Flexibility and reliability are essential.

• Strong knowledge of Microsoft Office (Excel, Word, and Outlook).
• Well-developed communication skills, verbal and written, with the ability to work with a variety of people in a team environment.
• Ability to work closely with Human Resources and Payroll team members to provide support to employees.
• Ability to demonstrate work with attention to detail and accuracy.
• Positive attitude and mature work ethic coupled with an ability to work independently and as part of a team.
• Excellent customer service skills. Strong written and verbal communication skills.

• Understanding of Robin Hood Association’s reporting structure, staffing practices, and scheduling systems.
• Experience with ADP Time & Attendance or time entry processes preferred.
• Knowledge of Employment Standards related to hours of work and scheduling.
• Familiarity with staffing qualifications and program-specific support requirements.
• Internal candidates must demonstrate reliability in meeting ADP time entry expectations.

• Create, update, and maintain employee schedules in ADP Time & Attendance, ensuring alignment with program needs and payroll deadlines.
• Communicate changes to employee schedules or employment status through the Change Point system.
• Coordinate relief staff assignments and shift coverage in response to program vacancies, short notice absences, or emergent needs.
• Provide direct scheduling support to programs, ensuring adequate staffing based on service levels and individual support requirements.
• Respond to scheduling and staffing requests from program supervisors and team leaders in a timely and solution-focused manner.
• Support the Centralized Relief team through oversight, guidance, and troubleshooting as needed.
• Train and orient new staff on proper ADP time entry and pay control procedures.
• Collaborate closely with HR and Payroll teams to ensure smooth workflows and accurate payroll data.
• Participate in system testing, development initiatives, and vendor follow-up related to ADP.
• Troubleshoot and resolve scheduling issues, escalating complex concerns when necessary.
• May be given additional responsibilities as need arises and as requested by direct supervisor.