Service Receptionist at Sherwood Dodge

Step into the role of Service Receptionist with Sherwood Dodge in Sherwood Park. This position is key in managing customer interactions and service appointments while contributing to a motivating work environment.

As a Service Receptionist, you will be the first point of contact for customers in the Service Department. This position requires strong communication and multitasking skills along with a friendly attitude. You will manage calls, book appointments, and assist customers directly, contributing to a culture focused on exceptional service.

Key Responsibilities:

• Answer service department calls courteously and professionally

• Book and confirm customer service appointments efficiently

• Greet walk-in customers and provide assistance

• Call customers for reminders on oil changes and maintenance

• Maintain organized workspace and perform data entry tasks

Requirements:

• 1-3 years of relevant experience in a customer service role

• Basic knowledge of vehicles and parts is preferred

• Strong organizational and problem-solving skills required

• Effective verbal communication abilities are essential

• Must pass a background check prior to employment

Bring your communication and multitasking skills to Sherwood Dodge as a Service Receptionist and enjoy a positive work culture.
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