Service Receptionist

Sherwood Dodge is looking to hire a Service Receptionist in Sherwood Park
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Sherwood Park Dodge Chrysler Jeep Ltd is one of the region’s largest and best dealerships, serving the Sherwood Park and surrounding community in Alberta for many years. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We’re interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

A Service Receptionist is the Service Department’s first point of contact with customers and possesses excellent communication and multitasking skills, and a positive attitude. They are highly motivated and responsible for effectively creating appointments for our service department.

Our candidate would need to have the ability to work Monday to Friday from 9:00am – 6:00pm, as well as occasional Saturday shifts from 8:00am – 4:00pm.

$18 per hour to start

• Ensure all service department telephone calls are answered promptly, courteously and professionally directing to appropriate team members.
• Book and confirm service appointments.
• Perform outgoing calls to book special order parts or recall part installation.
• Greet walk‑in customers and assist them as required.
• Call customers for oil change and general maintenance reminders.
• Maintain an organized work space.
• Data entry as required.
• General filing as required.
• Must follow all company safety policies and procedures.
• Must maintain a professional appearance.
• Additional duties as required.

• 1‑3 years relevant experience
• Basic knowledge of vehicles and associated parts
• Good organizational & problem solving skills
• Outgoing, friendly personality
• Effective verbal and listening communication skills
• Ability to multi‑task and have effective time management skills
• CDK/ADP experience an asset
• Must be willing to submit a background check prior to employment

• Positive culture and fun atmosphere
• Medical, Dental and Group Insurance Plan
• Team Pricing on Vehicles, Parts and Service
• Competitive Compensation
• Strong Advancement and Career Development Opportunities
• Culture of Coaching and Mentoring