Chemical Administrator Position

Position: Contract Chemical Administrator Position
Join First Canadian as a Chemical Administrator in Sherwood Park, focusing on customer support and coverage accuracy. This contract position is ideal for organized individuals with a customer service background.

As a Chemical Administrator, you will assist customers and dealerships regarding their Ancillary coverage and handle inquiries with professionalism. This role requires maintaining accurate records and processing transactions, ensuring timely responses and support. Your expertise in customer interactions will enable effective relationship-building within the company and with external partners.

Key Responsibilities:

• Assist customers with inquiries about Ancillary coverage

• Log and maintain accurate call records

• Create daily deposits and manage remittance accuracy

• Process policy updates and cancellation requests accordingly

• Foster positive working relationships with stakeholders

Requirements:

• High school diploma or equivalent mandatory

• 2 years’ customer interaction experience preferred

• Intermediate Microsoft Office skills necessary

• Keyboarding proficiency of 50+ wpm

• English fluency required;
French competency an asset

Utilize your customer service expertise as a Chemical Administrator at First Canadian.
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