Bilingual Client Services Representative

Provide essential client support as a Bilingual Client Services Representative in Sherwood Park, Alberta. Focus on problem-solving and communication with both English and French-speaking clients.

This full-time position requires professional fluency in English and French, catering to clients nationwide. You'll be the first point of contact, ensuring a positive experience through friendly, knowledgeable assistance. Key skills include attention to detail, effective communication, and a genuine desire to help clients.

Key Responsibilities:

• Respond to inbound calls for client inquiries

• Document customer interactions accurately and efficiently

• Schedule appointments and manage client accounts

• Collaborate with management for problem resolution

• Adhere to confidentiality and privacy standards

Requirements:

• Fluent in English and French, written and spoken

• Basic computer literacy and eagerness to learn

• Excellent multitasking and problem-solving skills

• Dependable with strong attendance record

• High school diploma or equivalent required

Bring your bilingual skills and customer-focused approach to elevate client experiences at our Sherwood Park location.