IT Manager

IT Manager:
On behalf of our Technology client, Procom is searching for an IT Manager for a full-time role. This position is an onsite position at our client’s Sherwood Park office.

IT Manager
- Job Description:


BIS Safety Software is seeking a hands-on IT Manager to oversee and optimize their internal technology environment. This role focuses on infrastructure, cybersecurity, and IT operations, ensuring secure and efficient systems. The IT Manager will lead a small team, providing guidance and support to enhance the company's IT capabilities.

IT Manager - Responsibilities:

• Lead and execute IT infrastructure and security projects from planning through implementation.

• Maintain, configure, and deploy IT systems, networks, hardware, and software across the organization.

• Monitor and troubleshoot servers, local and cloud infrastructure, and security systems to ensure peak performance and uptime.

• Act as the escalation point for complex IT tickets, resolving issues swiftly and thoroughly.

• Oversee internal network operations including LAN/WAN, routers, switches, firewalls, and backups.

• Document systems, configurations, and standard procedures to ensure clarity and continuity.

• Implement updates, patches, and upgrades across environments while minimizing disruption.

• Help integrate and support cloud-based infrastructure (e.g., AWS) to improve scalability and resilience.

• Apply security best practices to protect systems and data, while supporting frameworks like SOC 2.

• Provide mentorship and technical guidance to one or two team members, fostering a collaborative and high-performing IT team.

IT Manager - Mandatory

Skills:



• 5-8 years of progressive IT experience in infrastructure, security, and system administration.

• Deep knowledge of Microsoft 365 tools, especially SharePoint and Active Directory.

• Experienced with tools such as Microsoft 365, Active Directory, SharePoint, N-Central, Fortinet, and Sentinel One.

• Hands-on experience with internal networks, servers, routers, switches, firewalls, and backup systems.

• Strong documentation, system audits, and change management experience.

• Strategic execution and security-minded thinking.

• Hands-on leadership and team mentorship skills.

IT Manager – Nice-to-Have

Skills:



• Experience supporting internal security programs or audits (SOC2, ISO
27001, etc.).

• Knowledge of remote desktop software and recommendations for improvements.

• Experience leading cybersecurity training programs.

• Certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications.

• Familiarity with cloud platforms and aligning solutions with business needs.

IT Manager – Assignment Length:
This is a permanent position.

IT Manager
- Start Date:


ASAP.

IT Manager - Assignment

Location:


Sherwood Park, Alberta, Canada. This is an onsite position.