Network Analyst; Intermediate) at Allps

We are seeking an experienced Network Analyst (Intermediate) to support, maintain, monitor, and troubleshoot a multi-site enterprise network environment. The role involves ensuring reliable network connectivity, performance, availability, and security across approximately 2,000 networked computers in 50 buildings within a 50 km area around Sherwood Park.

The ideal candidate will have hands-on experience in network routing and switching, TCP/IP networking, wired and wireless connectivity, load balancing, network monitoring, and firewall rule management. Experience with F5 BIG-IP Local Traffic Manager (LTM) and Solar Winds Orion is highly desirable.

The successful candidate will work with infrastructure teams and service providers to resolve network incidents, maintain documentation, support data centre failover readiness, and ensure secure and reliable network operations.

• Monitor, maintain, and troubleshoot enterprise network infrastructure across multiple buildings and sites.
• Support routed TCP/IP networks using IPv4, Ethernet, fibre-optic connectivity, point-to-point wireless links, and broadband connections.
• Configure, troubleshoot, and maintain network routing and switching components to ensure reliable connectivity and performance.
• Investigate network outages, latency, packet loss, connectivity issues, and performance degradation; perform root cause analysis and implement corrective actions.
• Monitor network availability, health, performance, and capacity using Solar Winds Orion and related network monitoring tools.
• Support and troubleshoot F5 BIG-IP Local Traffic Manager (LTM) load-balancing configurations, virtual servers, pools, and health monitors.
• Implement approved firewall rule changes and support network access controls in accordance with organizational security policies.
• Support connectivity between two primary data centres, including failover readiness and network resilience.
• Assist with troubleshooting and maintaining connectivity over fibre, point-to-point wireless, Telus DSL, and Shaw Cable links.
• Support network connectivity for public-facing websites protected by Cloudflare, coordinating with relevant infrastructure and security teams when issues arise.
• Manage network incidents, service requests, configuration changes, and escalations according to established IT service management processes.
• Coordinate with telecommunications providers, hardware vendors, and internal IT teams to resolve network issues.
• Maintain accurate network diagrams, IP address records, device configurations, connection details, firewall documentation, and operational procedures.
• Support network upgrades, configuration changes, maintenance windows, and infrastructure improvement initiatives.
• Follow security standards and ensure remote access is provided only through County-approved solutions.
• Contribute to capacity planning, network reliability improvements, disaster recovery readiness, and operational documentation.

• 4-7 years of experience supporting enterprise, multi-site, or municipal network environments.
• Strong understanding of TCP/IP networking, IPv4 addressing, subnetting, routing, and switching.
• Hands-on experience troubleshooting enterprise Ethernet networks, including 1 Gbps connectivity.
• Experience supporting wired and wireless network links, preferably fibre and point-to-point wireless connectivity.
• Experience with network monitoring tools, preferably Solar Winds Orion.
• Working experience with F5 BIG-IP LTM load balancing, including troubleshooting virtual servers, pools, and health monitors.
• Experience implementing approved firewall rule changes and troubleshooting network access issues.
• Understanding of data centre connectivity, network redundancy, and failover concepts.
• Experience troubleshooting connectivity across multiple sites and coordinating with internet service providers or telecommunications vendors.
• Ability to maintain network diagrams, configuration records, IP documentation, and incident reports.
• Strong analytical, troubleshooting, communication, and problem-solving skills.
• Understanding of network security practices, change management, and controlled remote access procedures.

• Cisco Certified Network Professional (CCNP) certification.
• F5 Certified Administrator or another relevant F5 certification.
• Experience supporting municipal, public-sector, or large multi-site enterprise networks.
• Experience with high-availability network designs, data centre…