Store Lead Lee Valley

Position: Store Lead for Lee Valley
Embrace a leadership role at Lee Valley's pop-up store in Sherwood Park, AB. This Store Lead position focuses on supporting staff, ensuring smooth operations, and delivering exceptional customer service.

As a Store Lead, you'll report to the Director of Retail Operations and play a vital role in maintaining the company's standards. With 4-6 years of experience in customer service, you will supervise staff, delegate tasks, and assist with training while meeting labor and performance goals.

Key Responsibilities:

• Assign and monitor staff objectives and tasks

• Collaborate with the Store Manager on staffing needs

• Guide staff in problem solving and decision-making

• Meet assigned performance and labor targets

• Handle store opening and closing duties

Requirements:

• Post-secondary diploma in Business Administration preferred

• 4-6 years of experience in a customer-facing role

• Strong leadership and communication skills

• Ability to manage multiple tasks effectively

• Proficient in data entry and reporting

Lead the team at Lee Valley in Sherwood Park, enhancing customer experience and operational efficiency.