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Automotive BDC Leader: Drive Service Appointments
Job in
Sherwood, Pulaski County, Arkansas, 72120, USA
Listed on 2025-12-19
Listing for:
Kelleher Ford
Full Time
position Listed on 2025-12-19
Job specializations:
-
Management
Program / Project Manager, Operations Manager
Job Description & How to Apply Below
A major automotive group in Sherwood, Arkansas, seeks a Senior Manager for Automotive Contact Centre Operations. The ideal candidate will oversee the BDC team's daily functions, manage performance metrics, and enhance customer satisfaction. Responsibilities include coaching, reporting on KPIs, and driving service appointment volumes. Candidates should have 1-3 years of experience in a high-volume BDC environment and exemplary communication skills.
The role offers a chance to lead a dynamic team in a fast-paced setting, alongside competitive pay and benefits.
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