Order Management Administrator

Talentmark are recruiting for an EMEA Replenishment Specialist (Order Management Administrator) to join a multinational manufacturer of coatings and sealants, on a 14 month contract. This role is based on site in Shildon, County Durham.

Salary: £16.00 per hour, PAYE Rates are dependent upon experience.

• Responding to customer requests for quotes and delivery lead times.
• Receiving orders and checking the details, including specifications, stock availability and export paperwork.
• Working with production teams to confirm delivery times when items aren't in stock.
• Creating orders on the company's system, confirming receipt and reviewing open orders weekly to update customers on deadlines.
• Handling returns, issuing credit notes where needed and completing the regular OTIF (On Time, In Full) report.

• Experience in an admin, customer service, order processing or sales support role.
• Confident using Microsoft Office, especially Excel (basic formulas, sorting and filtering).
• Strong attention to detail, with clear and professional communication by phone and email.
• Good organisation and the ability to juggle priorities and meet deadlines.
• Desirable: experience with a system such as SAP, or in manufacturing, aerospace or export documentation.

It is essential that applicants hold entitlement to work in the UK.

Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check