Support Worker, Direct Support Professional​/ Direct Care

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We are currently recruiting for a Support Workerto join our team at Highlea Care, Shildon

Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.

Atthe heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, andhelp them live confident ,independent, and fulfilling lives.

No day is the same and no individual we support is the same. Check out what a life is like as a support worker:

National Care Group is one of the UK’s leading providers of adult social care,supporting people with learning disabilities, mental health support needs,acquired brain injuries, autism and complex related needs. Its mission is toempower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

At National Care Group, you’re not just joining a job—you're joining a mission: toempower people to live their best lives, with dignity, independence, and support every step of the way.

• Paid, ongoing training with recognised qualifications
• Clear career development pathways – we promote from within
• A workplace that embraces diversity and inclusion
• Refer-a-Friend rewards – get rewarded for bringing great people into our team
• Flexible financial support – with instant access to earned pay via Stream

Asa Support Worker, you'll play a key role in the lives of those you support.

You’ll help people build confidence, develop skills, and live fulfilling,independent lives. Every day is an opportunity to make a positive impact.

• Provide personal care and supporting with eating, medication, and routine
• Help plan and participate in fun activities, trips, and community events
• Encourage independence and celebrating every milestone
• Assist with daily tasks like cooking, cleaning, and errands
• Build positive, trusting relationships through listening and open communication
• Support individuals to plan and achieve their personal goals and ambition

Ifyou're kind, dependable, and ready to make a lasting difference in someone’slife, we’d love to hear from you.

• A caring, compassionate attitude
• Motivation to support others in reaching their goals
• Great listening and communication skills
• Previous experience in care is welcome but not essential — we’llgive you all the training and support you need to thrive.

At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. Youmight have the right values and attitude we are looking for!