Employee Relations Advisor

Frasers Group – Employee Relations Advisor (Shirebrook HQ)

Frasers Group is a leading retail organization, combining iconic brands such as Sports Direct, FLANNELS, USC, Frasers and GAME to deliver unique store experiences worldwide.

We re‑think retail through digital innovation, a strong brand ecosystem, and a culture that encourages forward‑thinking, resilience, and impact. Your work will shape our customer experience and foster a caring workplace.

• Support HR Business Partners with proactive generalist employee relations work.
• Provide efficient guidance to employees on company policies, procedures and employment legislation.
• Create a positive employee relations approach, coaching managers to fulfil people management duties.
• Deliver operational support on employee relations matters: disciplinary, grievance, appeals.
• Assist with redundancy consultation processes and TUPE when required.
• Proactively manage absence, resolve problematic cases and long‑term sickness, analyse KPI trends, and propose preventive measures.
• Manage an allocated employee‑relations caseload.
• Support departments through organisational change and embed new structures and processes.
• Maintain up‑to‑date employment legislation knowledge to provide sound guidance.
• Collaborate with management to drive performance on key people metrics.

• Proven track record in a similar ER/HR role.
• Experience handling ER cases including disciplinary, grievance, appeals, absence management and redundancy.
• Up‑to‑date knowledge of employment legislation, including GDPR.
• High discretion and confidentiality.
• Resilient, flexible, assertive and confident.
• Effective communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Capacity to manage and prioritise a busy, varied workload.
• Excellent stakeholder, people and change‑management skills.
• Good analytical and systems skills.
• Customer‑focused approach.
• Strong problem‑solving ability in a fast‑paced environment.

• Frasers Champion – monthly peer‑nominated recognition with double pay for a month.
• Retail Reconnect – employees spend two days in-store or warehouse each financial year to gain frontline insight.
• Fearless 1200 – reward programme linking performance to tangible rewards.
• Frasers Fit – free gym classes, discounted memberships and wellbeing app.
• Retail Trust – free access to wellbeing helpline, counselling and financial/legal support.

Our Recruitment Team reviews all applications and provides a response. Shortlisted candidates will be invited for a first‑stage behavioural interview focused on culture and values. Successful candidates move to two further technical stages with the Hiring Manager and may include a presentation or task.

• Location:
  
  Shirebrook HQ, England
• Employment type:
  
  Full‑time
• Seniority level:
  Mid‑Senior
• Business function:
  Human Resources
• Industry: Retail