Hybrid Customer Loyalty & Retention Specialist
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Focus Group is seeking a Customer Loyalty Executive in Shoreham By-Sea to protect revenue by retaining at-risk customers and addressing churn signals. You will run retention conversations, understand root causes, and create improvement plans in partnership with internal teams.
In this hybrid role after probation, you’ll manage high-value accounts, coordinate with teams to resolve issues, and demonstrate the value of staying with Focus Group. Great communication and resilience are essential.
Consider building your career as a Hybrid Customer Loyalty & Retention Specialist at Focus Group.
We would love to welcome a new Hybrid Customer Loyalty & Retention Specialist to our organisation in Shoreham-by-Sea, England, United Kingdom.
For the Hybrid Customer Loyalty & Retention Specialist position at Focus Group, we are reviewing applications now.
Step into the Hybrid Customer Loyalty & Retention Specialist role at Focus Group in Shoreham-by-Sea, England, United Kingdom and grow with us.
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