Clinical Concierge Medical Assistant; MA-C - Urgent Care

Indigo Urgent Care, a Multi Care Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5‑star reviews, Indigo is transforming health care through a truly people‑centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world‑class health care when and where people need it most.

At Indigo, we embrace innovation and value input from our team members. We focus on what matters most— caring for the patients in the communities we serve.

FTE: 0.9 Shift: Day Schedule: 8am-8pm (3 x 12‑hour shifts)

• Up to $5,000 sign‑on incentive available for external candidates including new grads and experienced medical assistants
• $2.50/hour Indigo Premium on top of base rate for all hours worked
• $1.75/hour X‑Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X‑Ray
• $1.25/hour Weekend Differential for staff who work weekend shifts
• Extra shifts and float incentives awarded when applicable
• Monthly Indigo Incentive Program, with a payout rate of up to $300/month

• Excellent, robust benefits including medical, dental, vision coverage with generous employer‑paid contribution, life insurance, and short‑ and long‑term disability
• Additional total rewards including retirement savings plans
• Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement (100% up to $5,250 full‑time / $2,500 part‑time per year)
• Generous paid time off and wellness program including mental health coaching

* Benefits eligibility may depend on role and location, some exceptions may apply

The Clinical Concierge Medical Assistant expands your role by performing clinical tasks and coordinating patient care within the MA‑C license scope. You will collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes, provide excellent patient customer service, and assist with clinic management.

• You will collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• You will create and provide a safe and supportive environment for patients.

Washington State Requirements:

• Washington State Medical Assistant‑Certified (MA‑C)
• Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA‑C is issued.
• Current BLS Certification or may be obtained through an in‑house training program.
• Minimum one (1) year experience in a physician's office or other medical facility preferred.
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire or with a WA MA‑C license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA or NCCT.
• WA state MA‑C license, or WA state MA‑R license required with endorsement by Indigo within the first 30 days of employment.
• Current BLS Certification or may be obtained through an in‑house training program.
• Minimum one (1) year experience in a physician's office or other medical facility preferred.
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire.

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team‑based care model: Be part of a team that is dedicated to…