Customer Service & Print Production Associate

Customer Service & Print Production Associate

Post Net Shorewood is looking for a motivated, detail-oriented, and personable team member for a part-time, on-site Customer Service & Print Production Associate role in Shorewood, IL. The role combines customer service with print production tasks to deliver high-quality service and fast turnaround times.

• Print Production: Operate and maintain digital printing and finishing equipment (copiers, cutters, laminators, binding, etc.); set up print jobs according to customer specifications (paper type, quantity, color settings, file format, etc.); perform quality checks to ensure professional results; finish print jobs through cutting, binding, laminating, packaging, etc.; monitor and manage job workflow and materials inventory; maintain a clean and welcoming store environment.
• Mail & Shipping Support: Sort and organize incoming mail and packages; assist customers with shipping, packaging, and tracking; process USPS, UPS, and Fed Ex shipments accurately; manage mailbox services and notify customers of mail arrivals.
• Administrative & Communication: Answer phones and respond to emails in a timely, professional manner; keep customer records and job notes organized; communicate job statuses and delays as needed.

• On-the-job training with opportunity to grow
• A supportive, team-oriented work environment
• Employee discounts on printing and shipping services

• $19/hr

• Customer support, customer service, and customer satisfaction skills
• Phone etiquette and customer experience skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Basic proficiency in graphic design software is a plus
• High attention to detail and strong organizational skills
• Previous experience in a print shop or similar environment is advantageous
• Ability to lift up to 50 lbs and be on your feet for extended periods

Submit your resume to  or drop it off in person at our store. We’re excited to meet applicants who are ready to roll up their sleeves and grow with a business that supports local entrepreneurs and community members.