Sales and Service Technician

Position Summary

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Successful individuals will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.

$16.28 – $24.36 per hour

• Customer service, sales, customer issue resolution – 75%.
• Basic vehicle service tasks (oil, tires, fluids) – 25%.
• Store operations: opening/closing, inventory, displays – as needed.
• Potential to assist Manager or act as Manager‑On‑Duty in certain circumstances to support development.
• Flex between front‑shop customer interactions and back‑shop vehicle service tasks.

• High School Diploma or equivalent.
• Valid automobile driver’s license.
• Customer service mindset and desire for career growth.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2‑year degree or non‑traditional education through training program completion, certification, or other evidence of a growth mindset.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

• Medical, Dental and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help you level up at any stage of your career.
• Community Involvement:
  Pride in working with local communities and giving back.
• Integrity & Teamwork:
  Doing the right thing, always, together.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.

• Entry level

• Full‑time

• Information Technology

• Retail

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.