Server, Server​/Wait Staff

Overview

POSITION: Server

REPORTS TO: Director of Culinary

FLSA: Hourly

OUR MISSION: We are united in our mission to offer seniors an elevated way of life, where comfort, connection, and joy thrive.

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Take food and drink orders from residents and guest accurately and with a positive attitude.
• Write resident or guest food orders on order slips.
• Engage with residents in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Perform end of shift duties in dining and kitchen.
• Assist food preparation staff when necessary.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

• Experience providing excellent customer service.
• A positive attitude and ability to work well with cooks and other staff.
• Able to perform high-quality work while unsupervised.
• Ability to deliver orders in a timely manner.

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside
• Sit – sit infrequently
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available
• Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis; may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach – must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
• Sensory Vision – must be able to read clearly with or without corrective lenses
• Hearing – Must be able to hear telephone audible alarms.
• Speech/Language – must have strong command of English sufficient to read and write and interpret administration information.