Occupational Health Front Office Assistant Day Shift

Job Category: Support Services

Requisition Number: OCCUP
004123

• Posted :
  October 26, 2026
• Full-Time
• On-site

Showing 1 location

Show Low, AZ 85901, USA

The following information is designed to outline the functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained. Job functions may change based on organizational needs.

General

Position Summary:

Registers Patients for procedures generally within the hospital and specifically in Occupational Health. Runs the day to day office operations of the Occupational Health Department, including monitoring office, answering phone calls and office management duties. The Office Assistant greets visitors, assists with appointments, answers and correctly routes calls, responds to internal and external inquiries and distributes accurate information. May perform activities such as booking meeting rooms, receiving and sending mail and packages.

Performs the day-to-day technical, clerical and supportive functions required to ensure effective operation of the Occupational Health department. The Office Assistant is responsible for scheduling internal and external clients and assuring all paperwork is completed. Provides support and assistance to the Director and ensures effective use of time and productive interactions with staff and outside clients. Handles a wide range of administrative tasks involving the clerical, administrative, function, and research roles.

Responsible for schedule management, communication liaison, and information preparation. Handles confidential information and communications. Responsible for submission of Worker’s Compensation claims. Ensures prompt and accurate billing and follow up to expedite payments from all payers. Analyze and prepare financial reports, ensures that collections are posted and balanced daily and review and respond Worker’s Compensation inquiries and audits.

• Obtains stats for productivity report
• Manages petty cash
• Codes information for billing
• Collects patient portions of fees
• Schedules/reschedules internal and external client appointments
• Coordinates Services with other departments
• Maintains office supplies
• Registers clients for Occupational Health Services
• Answers calls, questions and emails from internal and external clients
• Sorts and distributes mail and faxes to the appropriate person as a daily routine.
• Works closely with and performs administrative support, coordination of workflow, routine clerical and receptionist duties for the Director of Occupational Health.
• Arranges meetings as necessary
• Runs and distributes reports as needed
• Special projects and research as assigned by the Director
• Review worker’s compensation claims daily for accuracy, completeness and obtains any missing information.
• Prepare Worker’s Compensation claims for submission using the Systoc system
• Prepares invoices for internal and external clients.
• Print and complies appropriate documentation required by Worker’s Compensation carriers.
• Analyze client accounts. Follow up on unpaid invoices and claims.
• Monitor and manage accounts for payment.
• Calls clients and Worker’s Compensation carriers for any discrepancies in payments if necessary.
• Communicate with clients and Worker’s Compensation carriers to resolve any billing issues.
• Create and analyzes Financial and AR reports.
• Documents all account activity into Systoc and scan documents as needed.
• Knowledge of Worker’s Compensation guidelines.
• Displays proper etiquette and mannerisms that reflect the Shine behavior standards
• Promotes the Patient Safety Standards as a core value of the…