Certified Medical Assistant or Medical Assistant Resident, SHMA Primary Care Pod Day Shift

Job Category: Patient Services

Requisition Number: CERTI
004103

• Posted :
  October 7, 2026
• Part-Time
• On-site

Showing 1 location

Show Low, AZ 85901, USA

Job Summary

The Certified Medical Assistant (CMA) assists in providing quality care for the patient population seen in the physician office. Performs all essential and secondary functions.

• Records patient vitals and chief complaints.
• Responsible for accurate charting of each patient chart.
• Completes Electronic Health Record (HER) duties to include chart completion, buckets, and reporting.
• Triages patients and assist provider with patient care.
• Obtains, labels and documents specimens.
• Performs EKGs, urine drug screens, SVN, and cerumen removal.
• Administers vaccines, injections, and medications according to physician order and direction.
• Performs venipuncture and point of care quality testing.
• Set ups and maintains sterile field.
• Assists providers with procedures.
• Relays instructions to patients based on provider specifications.
• Maintains infection control and standard precautions.
• Conducts and documents quality control measures.
• Creates new patient charts.
• Documents in real time, under the direction of the provider, in patient's charts (scribe).
• Provides phone coverage, reviews messages and returns calls when needed.
• Cleans rooms, work stations, and equipment as directed in policy and procedures.
• Orders, stocks and maintains medical supplies.
• Educates and trains patients to include training on home monitors or equipment.
• Submits requests for authorizations, referrals, and Rx refills as directed by the provider.
• Communicates with patients related to (but not limited to) follow up testing and procedure results, and instructions.
• Arranges for hospital/Skilled Nursing Facility/ surgical admissions, procedures.
• Obtains insurance authorizations for procedures and medications.
• Reconciles medications and alerts to possible interactions.
• Conducts the following tests: EKG, POCT (INR, HcG, H&H, Rapid Strep, Rapid Flu, etc.).
• Manage COASIIS accounts.
• Cross trains to other departments.
• Independently performs testing on patients (SIBO, etc.) PROVIDER MUST BE ON SITE.

• Covers the front office duties; schedules appointments; orders supplies.
• Participates in departmental and association wide informational meetings and in services, including staff meetings, association wide forums, and seminars.
• Reviews department and association wide policies and procedures annually. Develops and maintains new policies and procedures as needed.
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

• Must be able to read, write, understand, and speak English.
• Operational knowledge of all equipment in most physician practice offices, including computer, printer, scanner, fax, copy machine, phone systems, credit card terminal, EKG machine, point of care equipment, spirometry, autoclave, centrifuge, venipuncture equipment, and EHR programs specific to physician practices.
• Strong service orientation with excellent customer service skills.
• Organizational skills to handle tasks and resources efficiently.
• Ability to multitask in a fast-paced environment.
• Professional interpersonal skills for effective communication.
• Time management skills to prioritize and meet deadlines.
• Ability to prioritize work effectively.
• Understanding of medication classifications.
• Understanding of lab results and when to report STAT/urgent results to provider.

None.

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